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Quality Commitment

Our Quality Policy

We are committed to achieving customer satisfaction through prompt supply of reliable products and services. To achieve this we shall:

  • Work towards maintaining our quality management system that meets or exceeds ISO9001 requirements and continually improve its effectiveness
  • Improve our business processes continually
  • Strive towards meeting customer requirements and achieving customer satisfaction
  • Encourage ourselves to work as a team and strengthen our relationship with customers and suppliers

Our Quality Objectives

  • Prompt response to quotation request
  • Timely delivery
  • Prompt response to service request
  • Accuracy in picking goods for delivery
  • Accuracy of shipping documentation